Well, we just finished a car that has been a difficult case. I get pretty frustrated when i get my time wasted by our suppliers going the cheap route on parts, this one is done, finally, so here is our story.
You know, we all wish the auto repair process went smooth and as expected, but there are unforeseen problems that come up in this business. These surprises can really test the relationship between you, the customer and me, the professional. Just when i think I have seen it all, I experience more surprises that I would have never thought would happen.
Well its been some time coming, I have long desired to really put my money where my mouth is in backing up my shop's workmanship with a sensible no hassle 3 year warranty. AutoMetrics has always had a nationwide 1 year warranty, But now I have raised the bar again...Introducing our 3 year/36,000 mile warranty! Most all repairs are now covered just like our old warranty-no hassle and not a dime out of your pocket. So whats the catch? There is a requirement that you change your oil at AutoMetrics or have other service work done twice per year and display our plate frames on your vehicle. That's it! Almost every car on the road needs to be serviced twice per year, so just changing your oil with me will add an excellent value to our already high quality repairs!
There are a few tire shops that perform really low price alignments. I am here to tell you, we have been performing vehicle alignments for over 10 years and there is no way you could sustain yourself in business if you only charged $39. The catch is when the alignment guy sells you a bunch of time and labor to make up for his initial loss! I just would like to let everyone know we see A LOT of Honda, Audi, and Volkswagens with the rear alignment completely out. This happens because there is no way to perform a full 4 wheel alignment for that low of a price, so you might be paying for a full alignment but you may be getting just a front wheel alignment!
Camera phones, go pros, digital cameras are everywhere, people love digital pictures. I love to look at old photo albums. I would just like to take a moment and remind people to actually go and print their pictures, they will last a lifetime. Relying on technology for family heirlooms is not the way to go. At the very least, save the sd cards out of your cameras and just buy new ones as you did with film, flick the little protect tab on the card and you too will have somting to pass on to your heirs!